We’re part of the Key Assets Group – an international social enterprise that provides a comprehensive portfolio of social care services for children and families across four continents and eight countries. In Australia, we’re a not-for-profit company and registered charity. Our CEO Dr Dianne Jackson leads the organisation alongside our board.
Each state has a dedicated director responsible for business strategy, development and day-to-day operations. And all our entities are fully reviewed by the group’s global auditor. The Key Assets Group ensures sound governance and high professional standards in all we do.
Our operating structure reflects our culture with a short, simple chain between strategy and service delivery. Throughout the organisation, our systems and internal controls ensure that we comply with statutory, regulatory and internal policies and procedures in all the jurisdictions we operate in.
For more information about us and the Key Assets Group, visit our website www.keyassets.org.
Our Executive Team and Directors
Dr Dianne Jackson
Dianne is the CEO for Key Assets Australia. Dr Jackson has more than 30 years’ experience in the government, community and philanthropy sectors and brings with her a wealth of experience in executive leadership, policy, research and advocacy for the safety and wellbeing of vulnerable Australians.
•2020 ProBono Impact 25 Shortlisted nominee
•2013 Telstra Business Woman’s Awards Finalist NSW – Community and Government
•2010 Winner European Early Childhood Research Association Practitioner Research Award
Strategic ‘insider/outsider’ – leveraging professional practice and management, sector development, research and policy
Stakeholder and network engagement
Not-for-profit/for purpose leadership and management
Early childhood development
Child and family services
Organisational culture and systemic change
National and international advocacy
Chief Operating Officer
Jamie has been a director since 2014. He has over 20 years’ experience in out-of-home care, child protection and human services in the UK and Australia.
In the UK, Jamie worked extensively across government and not-for-profit organisations in child protection and the out-of-home care sector. This followed his bachelor’s degree in social work, which he completed after an early career in disability services and policy development. In 2018, Jamie will be embarking on a master’s degree in management at the University of Technology Sydney.
Chief of People and Culture
We are very pleased to announce that Paula Holden has been appointed Chief of People and Culture of Key Assets Australia.
As an established Senior Executive and Board Director, Paula brings over two decades of experience in various ‘for profit’ and ‘for purpose’ organisations. She has built her professional practice in Human Resources, Customer and Safety, always seeking to build capability and synergise the people experience with the overall business strategy. Paula is deeply passionate about inclusion and helping others see their potential in themselves.
Head of Finance
Clive is a financial controller and has worked in finance in the service industry for over 20 years, across a variety of sectors including telecommunications, travel and tourism, and shipping and logistics. Clive prides himself for his ability in financial control, cost savings, system implementations, project analysis and management reporting.
Clive joined Key Assets in 2013 and enjoys learning about not-for-profit organisations. He provides the Key Assets directors and the Key Assets Group with key management information and analysis to help them make informed decisions.
Group Director Business Development
Judith joined Key Assets in September 2012 from the Department for Child Protection, director of fostering services. Commencing social work education at La Trobe University and later postgraduate Business Studies at Oxford University in the UK and University College Dublin in Ireland, Judith has extensive experience in the sector including working in various roles across Europe and Australia.
As the state director for Key Assets Western Australia, Judith enjoys working with her highly professional, dedicated team. As Western Australia prepares to expand its services, Judith will be enjoying the challenges ahead to improve the lives of children, young people and families.
Group Director Operations
Caroline has led Key Assets in Tasmania since June 2015 and became the director in May 2016. Before this, she was state manager of the Australian Childhood Foundation’s child trauma counselling service, which provides services to children in the child protection system who need additional support.
She has also held a state management role in a disability services organisation, and worked at senior levels for government in South Australia and Tasmania with a focus on child protection, out-of-home care, disability, family violence, youth justice and child health. Caroline holds qualifications in clinical psychology and management.
Assistant Director - South Australia
Nusrat has over twenty years’ experience working within South Australia and the U.K.
She has worked in the government and the not-for-profit sectors during this time. She qualified as a Social worker in 1997 and obtained her Bachelor’s Degree in Social work in 2000. She is currently studying to complete a Diploma in Management.
In the U.K as a front-line child protection practitioner, Nusrat undertook parenting capacity assessments for vulnerable high-risk families on her caseload. In South Australia Nusrat worked for the Child Protection Department on both the Intake and Reunification teams. From there, she worked in the court services for three years as a Care and Protection Coordinator facilitating Family Conferences between the Department and families that were at risk of having their children removed from their care.
Whilst working at Key Assets over the last nine years, Nusrat has supported the social work team and currently oversees all of the fostering operations within the agency.
Nusrat has utilized her twenty years of experience in the field by being creative with how families are managed and supported within the child protection system.
State Director - Victoria
During her 13 years’ employment with Australian Childhood Foundation, Lisa held several positions from Senior Practice Consultant to National Manager, with the last six years as Program Manager across several programs in regional Victoria, South Australia and the ACT. This was an exciting time for the out of home sector as new models of therapeutic care were being explored with great outcomes for carers, children and young people and their families. Lisa has a real passion for supporting the service system to ensure the care experience of children and young people is focussed on the relationships that enable healing from trauma.
Prior to joining Key Assets, Lisa was the Principal Practitioner of Uniting Wesley where she provided clinical oversight and practice leadership to the executive and leadership teams and 300 staff across children, youth and families, Lifeline and homelessness services.
State Director - New South Wales & Norfolk Island
James commenced in this role in Key Assets in March 2020. James brings over 16 years' experience in child protection, out of home care, youth mental health and adoption in Australia and the UK.
He holds a MA in Social Work and moved to Australia in 2009 having worked in Blackpool, North West of England. Prior to joining Key Assets, James was the Service Manager for headspace Bondi Junction; a hugely successful mental health service supporting over 1200 young people alone in 2019. His commitment to young people and families is further realised in the success of the previous work done at The Benevolent Society (child protection & OOHC). Implementation, change management and leading innovative services, as well as maintaining great outcomes for young people, families and staff are the key strengths of James’ work ethos. He is the Principal Officer for Key Assets NSW & Norfolk Island, holding responsibility under the Children & Young Persons (Care & Protection) Act 1998 for the care of children and young people in Key Assets programs.