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Young People's Info Hub

Resources and Information for children and young people.

Children and young people have the right to say what they think should happen when adults are making decisions that affect them and to have their opinions taken into account (Article 12 – United Nations convention on the rights of the child).

At Key Assets we will work with you to help you achieve what you want to be and to do.

Charter of rights

The Charter is a list of things informing how children and young people should be treated when they come into the care of the Department. All these rights are important; however, some might be more important to you than others.
For more information you can download the full charter of Rights For Children And Young People In Care.

Keeping connected to brothers and sisters.

It is with our siblings that we will share a deep family connection through shared memories and experiences, shared joys, and sorrows, and of course milestones and celebrations.

Leaving Care

When it comes time to leave care and make that transition to adulthood, it can be both exciting and frightening at the same time. To make sure it is a positive experience it is important to prepare well and make use of the people around you who will support and help you through the process and into your adult life.

Your Case Worker/Social Worker is responsible for taking you through this process. They should also prepare with you a Transition from Care Plan to follow on your way to your own independence.

Once you reach 16 or 17 you need to start thinking about your future so that your Case Worker/social worker can talk to you about your options and the support you will need to form your Leaving Care Plan.
Your Leaving Care Plan should include:

  • Housing – financial assistance and support to help you find accommodation.
  • Education – assistance in finding the right education and training for you.
  • Employment – assistance in finding employment.
  • Counselling and other services.

CREATE Foundation

Create Foundation provides young people aged 15-25 with the relevant skills and knowledge to effectively transition from care into independence.

Create Foundation Resources

Complaints Information

As a child or young person you have the right to complain about our service. It’s ok to complain – and we always want to hear when you have something to say. When things go wrong, we want to learn from our mistakes and make the service better.

  • You can tell someone a complaint.
  • You can write a complaint feedback@keyassets.org.au or use a complaint form
  • You can draw a picture of what went wrong and share it with your Carer or Social Worker.

Use any type of communication that suits you. People who support you can help you to complain. This means your Carer, your family, friends or other people can complain for you.

  • Only people who try to fix the problem will be told about your complaint.
  • We will be honest and fair.
  • We will try to fix the problem quickly.
  • We will tell you what we did to try and fix your complaint.

Key Assets respectfully acknowledges the traditional custodians of this land

Key Assets is a non-government, not for profit children, non-religious, children, family and community services agency. Our purpose is to achieve positive and lasting outcomes for children, families, and communities.

Call to speak to our team

Mon-Fri 9am-5pm