Your Rights
All children and young people are born with rights. Your rights help keep you safe, healthy, and happy. These rights come from an agreement called the United Nations Convention on the Rights of the Child, which Australia has followed since 1990.
You can see all 42 rights for children here
Your rights are for everyone
Your rights apply no matter:
- who you are
- how you identify
- what language you speak
- whether you have a disability
Everyone deserves to be treated with respect.
Our commitment to all children and young people connecting with Key Assets Australia.
At Key Assets Australia (KAA), we listen to children and young people and take what you say seriously. Young people tell us that knowing their rights helps them feel safe and respected.
Charter of rights
There is also a National Charter of Rights for Children and Young People in Out of Home Care. You can see the Key Assets Australia poster explaining these rights in this section, or download a copy using the link below.
What does the Charter say?
You have the right to:
- be safe and protected
- be listened to
- be treated fairly and kindly
- get help when you need it
- have a say in decisions about your life
- have your privacy respected
These rights help you feel confident and supported — and remind adults to act in your best interests.
Keeping connected to brothers and sisters.
It is with our siblings that we will share a deep family connection through shared memories and experiences, shared joys, and sorrows, and of course milestones and celebrations.
Leaving Care
When it comes time to leave care and make that transition to adulthood, it can be both exciting and frightening at the same time. To make sure it is a positive experience it is important to prepare well and make use of the people around you who will support and help you through the process and into your adult life.
Your Case Worker/Social Worker is responsible for taking you through this process. They should also prepare with you a Transition from Care Plan to follow on your way to your own independence.
Once you reach 16 or 17 you need to start thinking about your future so that your Case Worker/social worker can talk to you about your options and the support you will need to form your Leaving Care Plan.
Your Leaving Care Plan should include:
- Housing – financial assistance and support to help you find accommodation.
- Education – assistance in finding the right education and training for you.
- Employment – assistance in finding employment.
- Counselling and other services.
Want to know more?
You can visit the CREATE Foundation website to
- learn more about your rights,
- find your local Charter, and
- see what support should look like where you live.
These resources are there to help you feel informed, empowered, and confident in knowing your rights — no matter where in Australia you are.
Complaints Information
You have the right to complain if you are unhappy with our service.
It is okay to complain — we want to hear from you.
When something goes wrong, telling us helps us make things better.
How can you complain?
You can complain in a way that feels right for you. For example, you can:
- tell someone about the problem
- write an email to feedback@keyassets.org.au
- use our complaint form
- draw a picture of what went wrong and show it to your Carer or Social Worker
You can use any kind of communication that works for you.
Can someone help me complain?
Yes. People who support you can help or complain for you, including:
- your Carer
- your family
- friends
- your Social Worker
What happens next?
- Only the people who need to help fix the problem will be told.
- We will be honest and fair.
- We will try to fix the problem as quickly as we can.
- We will let you know what we did to help.
Your voice matters, and we take your concerns seriously.
